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Connectivity for simpler everyday use

At GROUPE ATLANTIC, connectivity is a key tool for helping users better manage their energy consumption, while also facilitating the control, monitoring, and maintenance of HVAC equipment.

How connectivity improves everyday use

It delivers tangible benefits in everyday use:

  • For individuals: tracking energy consumption, reducing waste and better managing expenses. Smartphone control also makes it easy to adjust the home’s temperature, hot water or air conditioning to fit the household’s daily routine.
  • For professionals: monitoring installations, identifying specific issues and preparing service calls with the right information at the right time, helping improve responsiveness and the quality of service provided to the end customer.
  • For our teams: fostering collaboration between product, electronics, software, data and service teams, with a strong focus on user needs.

With 1.5 million connected products already in use, GROUPE ATLANTIC’s brands are continuing to pursue their goal of exceeding 4 million connected products by 2030.

Our connected solutions

Services for professionals

Depending on the equipment and service contracts concerned, these services provide remote access to useful information such as installation status, available settings, fault codes, probable causes and diagnostic data.

This information helps professionals prepare service calls more effectively and strengthen the quality of after-sales service.

In the United Kingdom, our Ideal Heating brand also develops connected services such as Halo and Link Cellular.

These services enable the remote control and monitoring of boilers, offering particular value for professional customers and portfolio managers, such as social landlords.

Connectivity therefore becomes a driver of large-scale supervision, maintenance and service quality.

A mobile app designed for individual users.

It allows users to control compatible connected equipment from their smartphone, whether for heating, hot water, air conditioning or other products, depending on the range.

It helps users adapt their comfort to their daily routine, track their energy consumption and better manage their expenses.

For example, they can lower the heating when they are away, schedule the temperature to rise before they return home, or monitor their usage to identify potential energy savings.

FAQ

  • What connectivity means at GROUPE ATLANTIC

    It refers to all the services that allow our connected products to be monitored, managed and maintained remotely, through mobile apps, professional portals, connected devices and cloud platforms.

    In short, it means greater comfort and better service for end users, as well as digital tools for our teams and partners.

  • What is the practical purpose of connectivity?

    It makes products easier to manage, helps users adapt their comfort to their daily routine, track certain usage patterns and better control their energy consumption.

    For professionals, it makes it easier to monitor installations and prepare service visits.

  • Does connectivity help save energy?

    It can help reduce waste by making usage more visible and easier to adjust, through scheduling, remote management, adaptation when users are away, and consumption monitoring, depending on the compatible products used.

    However, savings depend on the products, usage patterns and the home itself.

  • What devices can be connected?

    The Group’s connected services cover several families of comfort products: heating, hot water, heat pumps, boilers, air conditioning, ventilation and multi-zone systems, depending on the brand, product range and country.

  • Is connectivity only for individuals?

    No. It is also intended for professionals, installers, technicians and portfolio managers, with services that make it easier to monitor installations, prepare service visits and improve service quality.

  • Is the data useful only for remote control?

    No. They can also help us better understand usage patterns, improve products and services, support certain diagnostics and provide customers with long-term support, in compliance with applicable data protection rules.

  • Are connectivity solutions and projects deployed only in France?

    No. Several Group brands are developing or deploying connected services internationally, with services adapted to local market needs, for example in the United Kingdom with Ideal Heating.